Patient Access & Experience Specialist - Day-One Benefits

St. Luke's Hospital; Chesterfield (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital is seeking a Patient Liaison to initiate patient flow on arrival and support compliant operations under managed care contracts and CMS guidelines.

The role requires coordinating face-to-face patient interviews, promoting teamwork among the healthcare team, and ensuring accurate charge integrity in the revenue cycle while upholding the hospital’s mission and values.

Qualifications

• Associate Degree or equivalent work experience.
• Experience in healthcare revenue cycle is preferred.
• Ability to conduct face-to-face interviews and promote teamwork.

Responsibilities

• Conduct face-to-face interviews with patients to initiate flow and ensure accurate information for clinicians and billing.
• Process patient accounts in accordance with departmental policies and CMS regulations to maintain charge integrity.
• Promote teamwork with all members of the healthcare team and support St. Luke’s mission and values.

Skills

Patient liaison

Communication

CMS regulations knowledge

Education

Associate degree or equivalent work experience

Job description

St. Luke’s Hospital is seeking a Patient Liaison to initiate patient flow on arrival and support compliant operations under managed care contracts and CMS guidelines.

The role requires coordinating face-to-face patient interviews, promoting teamwork among the healthcare team, and ensuring accurate charge integrity in the revenue cycle while upholding the hospital’s mission and values.