Patient Experience Leader

HHS Culinary and Nutrition Solutions, LLC (USA); Toledo (OH); Remote; USD 56,000 - 69,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoing培训

Job summary

HHS Culinary and Nutrition Solutions, LLC (USA) seeks a compassionate leader to guide a patient ambassador team within our culinary and nutrition services for patient-centered care.

You will oversee recruitment, training, and daily operations, ensuring food quality, safety, and sanitation while delivering exceptional service across facilities. Remote/US-based role with opportunities for advancement and professional development.

Qualifications

• Experience managing a team and in customer service.
• Must be willing to relocate for promotion opportunities.
• Must have or be willing to obtain a valid Serve Safe certification or equivalent.
• Certified Dietary Manager / Registered Dietitian / Licensed Dietitian are a plus, not required.

Responsibilities

• Provide leadership to foster morale, quality, and respect.
• Recruit, train, and develop team members.
• Perform daily inspections, rounding, assessments, coaching, and counseling.

Skills

Interpersonal skills

Communication

Customer service

Professionalism

Proactivity

Team player

Business ethics

Organization

Tools

Word processing

Spreadsheets

Software familiarity

Job description

HHS Culinary and Nutrition Solutions, LLC (USA) seeks a compassionate leader to guide a patient ambassador team within our culinary and nutrition services for patient-centered care.

You will oversee recruitment, training, and daily operations, ensuring food quality, safety, and sanitation while delivering exceptional service across facilities. Remote/US-based role with opportunities for advancement and professional development.