Patient Experience Lead & Scheduler

AEG Vision; Oakdale (MN); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Vision Service Plan

Job summary

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations and coordinate patient flow on-site in Minnesota. This role supports schedule optimization and seamless care team coordination to deliver high-quality patient experiences.

You will greet patients, manage calls and emails, verify insurance, and maintain EMR accuracy while supporting outreach and retention efforts. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR.
• Strong organizational skills with ability to manage multiple priorities.
• Strong communication and collaborative work across teams.
• Must maintain patient confidentiality.

Responsibilities

• Greet patients, customers, and vendors in a friendly, professional manner; serve as the primary point of contact for patient interactions.
• Answer calls, respond to inquiries, and manage email or digital communications.
• Schedule patient appointments and support provider schedule optimization.
• Verify insurance eligibility and enter patient demographics in EMR.
• Maintain patient charts and prepare documentation for visits.

Skills

Communication skills

Organizational skills

Interpersonal skills

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations and coordinate patient flow on-site in Minnesota. This role supports schedule optimization and seamless care team coordination to deliver high-quality patient experiences.

You will greet patients, manage calls and emails, verify insurance, and maintain EMR accuracy while supporting outreach and retention efforts. This is a full-time, on-site position with comprehensive benefits.