Patient Care & Scheduling Coordinator

AEG Vision; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and scheduling with a focus on a seamless patient experience. You will support the care team, verify insurance, and maintain accurate EMR records while communicating with patients with empathy and professionalism.

The role emphasizes coordinating with clinicians, optimizing appointments, and improving daily operations to reduce delays and enhance patient satisfaction.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR systems.
• Strong organizational and multitasking abilities.
• Excellent communication with patients and team.
• Ability to maintain confidentiality.

Responsibilities

• Greet patients and act as primary contact for interactions.
• Answer calls, inquiries, and manage emails promptly.
• Schedule appointments and optimize provider calendars.
• Manage confirmations, reminders, and no-show reduction.
• Verify insurance and enter patient data into EMR.
• Coordinate with clinical teams to ensure smooth visits.

Skills

Excellent organizational skills

Strong communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

EMR software knowledge

Job description

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and scheduling with a focus on a seamless patient experience. You will support the care team, verify insurance, and maintain accurate EMR records while communicating with patients with empathy and professionalism.

The role emphasizes coordinating with clinicians, optimizing appointments, and improving daily operations to reduce delays and enhance patient satisfaction.