Mental Health Practice Coordinator

Geode Health Inc.; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Geode Health Inc. is seeking a Practice Assistant for our SW Fort Worth office. This multi-skilled role covers front-office tasks, administrative and clinical support, and ensures smooth daily operations.

You will be the first impression for patients and a key link between patients, providers, and the practice team. Ideal candidates are passionate about improving mental health access, dependable, organized, and able to manage time in a fast-paced environment.

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfortable answering the phone and serving our existing patient population.
• A self-starter, go-getter with strong time management.
• Associate or bachelor’s degree preferred.

Responsibilities

• Serve as a welcoming first point of contact and provide exceptional service.
• Manage daily schedules, confirmations, cancellations, and waitlists.
• Coordinate patient intake, referrals, authorizations, and forms.
• Collect payments and document co-pays and balances.
• Maintain patient confidentiality and follow HIPAA and safety procedures.
• Support providers and office staff to ensure smooth operations.

Skills

Communication

Customer service

Time management

Self-starter

Team player

Adaptable

Education

Associate or Bachelor's degree preferred

Tools

Athena EMR

Computer skills

Job description

Geode Health Inc. is seeking a Practice Assistant for our SW Fort Worth office. This multi-skilled role covers front-office tasks, administrative and clinical support, and ensures smooth daily operations.

You will be the first impression for patients and a key link between patients, providers, and the practice team. Ideal candidates are passionate about improving mental health access, dependable, organized, and able to manage time in a fast-paced environment.