Patient Experience Lead (Front Office & Scheduling)

0036 ASPEN DENTAL ASSOCIATES OF HUDSON VALLEY, PLLC; City of Poughkeepsie (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) match

Career development

Training program

Continuous learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to manage front desk tasks, schedule and verify patient appointments, and assist with insurance processing. You will train through a four-week program and work to build trust and loyalty with patients.

The role emphasizes compassionate patient service, adherence to policies and regulations, and collaboration with the Manager to support daily operations.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills required.
• Must be 18 years or older.
• Excellent time management and organizational abilities.

Responsibilities

• Perform daily front office tasks and duties.
• Schedule and confirm patient appointments.
• Verify insurance and collect payments.
• Balance nightly deposits and credit card processing.
• Provide superior patient service with compassion and care.

Skills

Communication

Interpersonal skills

Time management

Organized

Attention to detail

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to manage front desk tasks, schedule and verify patient appointments, and assist with insurance processing. You will train through a four-week program and work to build trust and loyalty with patients.

The role emphasizes compassionate patient service, adherence to policies and regulations, and collaboration with the Manager to support daily operations.