Patient Experience Lead (Front Desk) - 401k + PTO

True North Health Center; Colorado Springs (CO); Presencial; USD 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k Matching

Paid Time off

Paid Holidays

Family Health Care Benefits

Descripción de la vacante

True North Health Center in Colorado Springs is seeking a Front Office Coordinator to act as the quarterback of patient flow. You will warmly greet patients, schedule appointments, and coordinate with the care team to keep visits efficient and on track.

Ideal candidates have a high school diploma, some healthcare or customer service experience, and comfort with EHR systems. This full-time role offers growth, a collaborative culture, and a chance to make a meaningful impact on patient

Formación

• High school diploma or equivalent.
• Experience in healthcare or customer service is a plus.
• Proficiency with electronic health records (EHR) systems preferred.
• Strong organizational skills and attention to detail.
• Ability to lead team discussions and patient flow management.

Responsabilidades

• Engage with patients warmly and professionally, guiding them through visits.
• Manage appointment scheduling and confirmations using the EHR system.
• Oversee patient flow and office communications during shifts.
• Maintain accurate patient records and documentation for each appointment.
• Lead daily team huddles to promote productivity and meet goals.

Conocimientos

Customer service

Healthcare environment

EHR systems

Team leadership

Communication

Educación

High school diploma

Herramientas

EHR platforms

Descripción del empleo

True North Health Center in Colorado Springs is seeking a Front Office Coordinator to act as the quarterback of patient flow. You will warmly greet patients, schedule appointments, and coordinate with the care team to keep visits efficient and on track.

Ideal candidates have a high school diploma, some healthcare or customer service experience, and comfort with EHR systems. This full-time role offers growth, a collaborative culture, and a chance to make a meaningful impact on patient