Patient Experience Coordinator | Front Desk & Scheduling

Aspen Dental Jobs; Vienna (WV); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Training program

Collaborative culture

Free TAG U learning

Job summary

Aspen Dental is seeking a Patient Coordinator, titled Patient Experience Coordinator, to be the welcoming face at the front desk. You will support patient flow, schedule appointments, verify insurance, and help build trust with patients through warm, professional service.

The role includes four weeks of training, collaborative work with the office team, and participation in a benefits-enabled environment that values service, accuracy, and compassionate patient care.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Excellent time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized & detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Coordinator, titled Patient Experience Coordinator, to be the welcoming face at the front desk. You will support patient flow, schedule appointments, verify insurance, and help build trust with patients through warm, professional service.

The role includes four weeks of training, collaborative work with the office team, and participation in a benefits-enabled environment that values service, accuracy, and compassionate patient care.