Patient Experience Lead - Dental Implants & Oral Surgery

AMN Healthcare; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

401k Plan

Health Savings Account

Medical, Dental and Vision Coverage

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career Path Advancement

National Discount and Rewards

Job summary

Paradigm Oral Health in Tampa, FL is seeking a Treatment Coordinator to connect clinical expertise with an exceptional patient experience. You’ll help patients understand treatment options, guide them through financial plans, and support a smooth, compassionate journey from consultation to scheduling.

New Tampa location, full-time, on-site. We value a confident, detail-oriented communicator with at least 1 year of customer service; dental or medical exposure is a plus.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience required.
• Medical or dental experience preferred but not required.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology understanding

Customer service

Communication skills

Attention to detail

Organization

Leadership

Problem-solving

Cross-functional collaboration

Typing

Professional presence

Education

High school diploma or equivalent

Job description

Paradigm Oral Health in Tampa, FL is seeking a Treatment Coordinator to connect clinical expertise with an exceptional patient experience. You’ll help patients understand treatment options, guide them through financial plans, and support a smooth, compassionate journey from consultation to scheduling.

New Tampa location, full-time, on-site. We value a confident, detail-oriented communicator with at least 1 year of customer service; dental or medical exposure is a plus.