Patient Experience & Hygiene Scheduling Pro

A-Team Dental Staffing L.L.C; Los Angeles (CA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation

Paid Time Off

Paid Holidays

Bonus Structure

401K

Résumé du poste

A-Team Dental Staffing LLC in Los Angeles, CA, is seeking a New Patient & Hygiene Coordinator for a private practice. You will ensure a seamless patient experience from first call through scheduling and hygiene care.

The role emphasizes schedule optimization, patient retention, and exceptional service. Ideal candidates have at least 2 years of dental front office experience and strong insurance verification knowledge.

Qualifications

• Minimum 2 years of dental front office experience
• Experience scheduling hygiene and new patient appointments
• Strong knowledge of dental terminology
• Familiarity with PPO insurance verification and benefits
• Experience managing hygiene recare and patient reactivation
• Outstanding customer service and interpersonal skills
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Experience with MGE (Management by Objectives) systems and practice philosophies preferred
• Experience with dental practice management software: Open Dental, Weave
• Positive attitude with a team-oriented mindset

Responsabilités

• Welcome new patients with professionalism and warmth
• Manage and optimize the hygiene schedule for maximum efficiency
• Schedule new patient appointments and coordinate treatment appointments
• Confirm appointments and minimize schedule gaps
• Monitor hygiene reactivation and recall systems
• Answer incoming calls and provide exceptional customer service
• Verify insurance benefits and update patient information
• Communicate effectively with doctors, hygienists, and the front office team
• Help create an outstanding 5-star patient experience

Connaissances

Dental front office

Appointment scheduling

PPO insurance knowledge

Customer service

Multitasking

Communication

Outils

Open Dental

Weave

Description du poste

A-Team Dental Staffing LLC in Los Angeles, CA, is seeking a New Patient & Hygiene Coordinator for a private practice. You will ensure a seamless patient experience from first call through scheduling and hygiene care.

The role emphasizes schedule optimization, patient retention, and exceptional service. Ideal candidates have at least 2 years of dental front office experience and strong insurance verification knowledge.