Hygiene Coordinator

Lightwave Dental Management LLC; Front Royal (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Benefits

Paid Time Off

Paid Holidays

Job summary

Lightwave Dental Management LLC in Front Royal, VA is looking for a Full-Time Scheduling Coordinator to keep the dental hygienists’ schedules full and productive while ensuring a friendly, smooth patient experience.

You will book, confirm, reschedule, and optimize daily hygiene appointments, recall overdue patients, and assist with front-desk tasks. A high school diploma and dental software experience are required.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative or clinical dental office experience preferred.
• Experience with dental practice management software (Eaglesoft, Dentrix, or Open Dental) preferred.

Responsibilities

• Schedule Management: Book, confirm, reschedule, and optimize daily hygiene appointments to prevent gaps and downtime.
• Recall & Reactivation: Contact overdue or unscheduled patients via phone, email, or text to bring them in for routine cleanings and checkups.
• Department Communication: Coordinate with hygienists and dentists to monitor treatment plans, accommodate emergencies, and adjust chair flow.
• Patient Education & Onboarding: Explain preventive care and upcoming appointments to patients.
• Administrative Tasks: Update EHRs, verify insurance or treatment estimates, and assist front desk duties as needed.

Skills

Strong verbal communication

Organization

Telephone etiquette

Education

High school diploma or GED equivalent

Tools

Eaglesoft

Dentrix

Open Dental

Job description

• Job Type: Full Time
• Pay Range: $17 - $20 per hour

Role Overview

• Primary Goal: Keep the dental hygienists' schedules full and productive while ensuring a smooth, welcoming experience for patients.

Key Responsibilities

• Schedule Management: Book, confirm, reschedule, and optimize daily hygiene appointments to prevent gaps and reduce downtime.
• Patient Recall & Reactivation: Contact overdue or unscheduled patients via phone, email, or text to bring them back in for routine cleanings and checkups.
• Department Communication: Coordinate closely with dental hygienists and dentists to monitor treatment plans, accommodate emergency walk-ins, and adjust chair flow.
• Patient Education & Onboarding: Answer patient questions about preventive care, hygiene procedures, and upcoming appointments.
• Administrative Tasks: Update electronic medical records, verify insurance or treatment estimates related to hygiene services, and assist with front-desk duties as needed.

Qualifications & Skills

• Education: High school diploma or GED equivalent
• Experience: Minimum of 1 year of administrative or clinical experience in a dental office. (Preferred)
• Software Proficiency: Experience with dental practice management software (such as Eaglesoft, Dentrix, or Open Dental).

Core Competencies: Strong verbal communication, organization, telephone etiquette

COMPENSATION & BENEFITS

• Benefits: Health Insurance, Dental Benefits, Paid Time Off, Paid Holidays