Dental Patient Coordinator - Fast-Paced Growth & Benefits

Atlanta Dental Center; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

ATLANTA DENTAL CENTER, located in Atlanta, GA, is seeking a dedicated Patient Coordinator to manage the hygiene department schedule and patient flow. The role focuses on keeping the appointment book full and ensuring timely follow-ups with patients and the dental team.

Ideal candidates have dental education and substantial experience with patient scheduling, strong phone skills, and proficiency with Dentrix or similar dental software.

Qualifications

• Dental education is required and experience in patient scheduling or dentistry is preferred.
• Must speak English fluently and clearly.
• Excellent phone skills and ability to handle high call volumes.

Responsibilities

• Call patients to schedule dental work with hygienists and doctors.
• Assist hygiene department to keep the schedule full and moving smoothly.
• Discuss and confirm patient costs before arrival.
• Confirm appointments quickly and keep the schedule full at all times.
• Follow up with patients to ensure treatment completion.
• Handle calls about treatment and benefits from insurance companies.
• Reactivate patients who need to return for further treatment.
• Coordinate with Accounts and Insurance when quoting costs.
• Move quickly during schedule changes and assist with pre-medications as directed by doctors.
• Write detailed notes of all interactions with patients.
• Coordinate with back office for cases sent to a Dental Lab.

Skills

Phone skills

English fluency

Fast-paced

Organized

Professional demeanor

Education

Dental education

Tools

Dentrix

Dental software

Job description

ATLANTA DENTAL CENTER, located in Atlanta, GA, is seeking a dedicated Patient Coordinator to manage the hygiene department schedule and patient flow. The role focuses on keeping the appointment book full and ensuring timely follow-ups with patients and the dental team.

Ideal candidates have dental education and substantial experience with patient scheduling, strong phone skills, and proficiency with Dentrix or similar dental software.