Patient Experience & Hospitality Manager

HHS Culinary and Nutrition Solutions, LLC (USA); Titusville (FL); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Paid time off (vacation and sick)

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoing培训

Job summary

HHS Culinary and Nutrition Solutions, LLC (USA) in Titusville, FL seeks a friendly, compassionate leader to head a patient ambassador team focused on hospitality-driven, guest-first service while upholding food quality, safety, and nourishment standards. You will lead recruitment, training, daily rounds, coaching, and education for patients, families, and staff.

The role emphasizes collaboration with facility leadership, QA initiatives, and ongoing staff development.

Qualifications

• Experience leading a patient-focused culinary/food service team.
• Ability to train and develop staff while maintaining standards.
• Relocation willingness for promotion opportunities.
• Knowledge of safety, sanitation and Serve Safe standards.

Responsibilities

• Provide leadership that fosters morale, quality, and respect.
• Recruit, train, and develop team members.
• Conduct daily inspections, patient rounding, and coaching.
• Educate patients, families, staff on nutritional needs.
• Coordinate and evaluate food service standards for nourishment.
• Implement and manage the patient ambassador program.

Skills

Interpersonal Skills

Communication

Customer Service

Professionalism

Proactivity

Team Player

Business Ethics

Organization

Education

Serve Safe Certification

CDM / RD preferred

Dietitian licensure preferred

Tools

MS Office

Word Processing

Spreadsheets

Job description

HHS Culinary and Nutrition Solutions, LLC (USA) in Titusville, FL seeks a friendly, compassionate leader to head a patient ambassador team focused on hospitality-driven, guest-first service while upholding food quality, safety, and nourishment standards. You will lead recruitment, training, daily rounds, coaching, and education for patients, families, and staff.

The role emphasizes collaboration with facility leadership, QA initiatives, and ongoing staff development.