Patient Experience Front Desk Specialist - Healthcare Intake

Treatment Centers Hold Co, LLC; Uniontown (Fayette County); Sur place; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Mileage reimbursement

Excellent training

Community events

Opportunity to save lives

Résumé du poste

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional customer service at our Uniontown clinic. You will check in patients, collect payments, and assist with daily operations while guiding new patients through intake.

The role includes handling urine/saliva drug screens, maintaining financial records, and coordinating with clinical staff to support smooth intakes. Experience in healthcare and customer service is preferred.

Qualifications

• Customer service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived addiction experience is a plus.

Responsabilités

• Provide excellent customer service by checking in patients and receiving payments.
• Assist in daily operations with a friendly, professional attitude.
• Guide new patients through the intake process.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.

Connaissances

Customer service

Healthcare experience

Lived addiction experience

Formation

High School Diploma/GED

Description du poste

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional customer service at our Uniontown clinic. You will check in patients, collect payments, and assist with daily operations while guiding new patients through intake.

The role includes handling urine/saliva drug screens, maintaining financial records, and coordinating with clinical staff to support smooth intakes. Experience in healthcare and customer service is preferred.