Patient Experience Front Desk Specialist – Healthcare

Talentify; Canton (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Mentorship & Orientation

Generous PTO

Medical, Vision & Dental

401(k) & Life Insurance

Job summary

Talentify is seeking a Patient Service Specialist for our Canton, OH outpatient physical therapy center. In this front-desk role you’ll greet patients, register them, explain what to expect, and help schedule their visits.

You’ll collect co-pays, handle insurance authorizations and verifications, and coordinate with attorney offices, insurers, translation services and the care team to keep operations running smoothly. This full-time role includes mentorship, PTO and benefits.

Qualifications

• High School Diploma or GED required.
• Prefer 1 year front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and inform them about the visit and next appointment.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurers, translation services, and care team leaders.
• Collect co-pays, manage payer approvals, and perform insurance verifications.

Education

High School Diploma or GED

Job description

Talentify is seeking a Patient Service Specialist for our Canton, OH outpatient physical therapy center. In this front-desk role you’ll greet patients, register them, explain what to expect, and help schedule their visits.

You’ll collect co-pays, handle insurance authorizations and verifications, and coordinate with attorney offices, insurers, translation services and the care team to keep operations running smoothly. This full-time role includes mentorship, PTO and benefits.