Patient Experience Front Desk Specialist

Talentify; Bondurant (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Comprehensive medical, vision, dental

Job summary

Talentify in Bondurant, IA is seeking a Patient Service Specialist to join our outpatient physical therapy center. You will greet and register patients, explain what to expect during visits, and help with next-appointment coordination at the front desk.

You will schedule appointments in person or by phone, collect co-pays, and verify payer authorizations while coordinating with insurers and translation services to support smooth operations.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 year Front Desk experience.
• Preferred: Healthcare experience.

Responsibilities

• Greet and register patients and inform them about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorney offices, insurers, translators, and business leadership.

Skills

Front Desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Talentify in Bondurant, IA is seeking a Patient Service Specialist to join our outpatient physical therapy center. You will greet and register patients, explain what to expect during visits, and help with next-appointment coordination at the front desk.

You will schedule appointments in person or by phone, collect co-pays, and verify payer authorizations while coordinating with insurers and translation services to support smooth operations.