Evening Front Desk – Patient Experience Specialist (Part-Time)

Select Medical; Westborough (MA); On-site; USD 19,286,000 - 22,042,000; Part time

Benefits offered by this job

401k eligibility after 1000 hours

Job summary

Select Medical in Westborough, MA is seeking a Patient Service Specialist to support our outpatient physical therapy center. This part-time role runs 4 evenings per week, 3pm–7pm, and focuses on welcoming patients, registering them, and guiding them through the visit from arrival to checkout.

You will handle appointment scheduling, communicate with insurers and third parties, collect co-pays, and assist with payer approvals and verifications.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical in Westborough, MA is seeking a Patient Service Specialist to support our outpatient physical therapy center. This part-time role runs 4 evenings per week, 3pm–7pm, and focuses on welcoming patients, registering them, and guiding them through the visit from arrival to checkout.

You will handle appointment scheduling, communicate with insurers and third parties, collect co-pays, and assist with payer approvals and verifications.