Patient Experience Front Desk Specialist

Select Medical; Washington (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Select Medical Washington, NC is seeking a Patient Service Specialist to support the front desk and patient flow in our outpatient physical therapy center. You will greet patients, register them, answer questions, and help schedule their visits while coordinating with other office staff.

Responsibilities include collecting co-pays, processing authorizations, verifying insurance, and maintaining smooth operations during weekday hours.

Qualifications

• High School Diploma or GED.
• Health care experience.
• 3 years of medical office experience.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance companies, translation services, market leaders and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Healthcare experience

Medical office experience

Insurance verification experience

Education

High School Diploma or GED

Job description

Select Medical Washington, NC is seeking a Patient Service Specialist to support the front desk and patient flow in our outpatient physical therapy center. You will greet patients, register them, answer questions, and help schedule their visits while coordinating with other office staff.

Responsibilities include collecting co-pays, processing authorizations, verifying insurance, and maintaining smooth operations during weekday hours.