Medical Front Office - Patient Service Specialist

Select Medical; Washington (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Select Medical Washington, NC is seeking a Patient Service Specialist to support the front desk and patient flow in our outpatient physical therapy center. You will greet patients, register them, answer questions, and help schedule their visits while coordinating with other office staff.

Responsibilities include collecting co-pays, processing authorizations, verifying insurance, and maintaining smooth operations during weekday hours.

Qualifications

• High School Diploma or GED.
• Health care experience.
• 3 years of medical office experience.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance companies, translation services, market leaders and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Healthcare experience

Medical office experience

Insurance verification experience

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Washington,NC

Type of Employment: Fulltime

Schedule: Weekdays - 8am to 5pm

Compensation: Starting at $16/hour (pending experience)

When patients enter our outpatient physical therapy center in Washington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• Health Care Experience
• 3 Years of Medical Office Experience

Preferred Qualifications:

• Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.