Patient Services Front Desk Specialist – Medical Office

Select Medical; West Columbia (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Health, vision, dental

Company-matching 401(k)

Job summary

Select Medical in West Columbia, SC is seeking a Patient Service Specialist to greet patients, register them, and schedule appointments at our outpatient physical therapy center. You’ll manage front desk tasks and help ensure a smooth patient experience from arrival through checkout.

The role emphasizes insurance verification, patient communications, and collaboration with care teams. Requirements include a High School Diploma/GED and 1 year of front desk experience; starting pay is $18/hour

Qualifications

• Minimum Qualifications: High School Diploma/GED required.
• 1 Year of Front Desk Experience.
• Insurance Verification Experience.
• Preferred: 1 Year of Medical Office Experience.
• Health Care Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Front desk experience

Insurance verification

Customer service

Education

High School Diploma/GED

Job description

Select Medical in West Columbia, SC is seeking a Patient Service Specialist to greet patients, register them, and schedule appointments at our outpatient physical therapy center. You’ll manage front desk tasks and help ensure a smooth patient experience from arrival through checkout.

The role emphasizes insurance verification, patient communications, and collaboration with care teams. Requirements include a High School Diploma/GED and 1 year of front desk experience; starting pay is $18/hour