Patient Experience Front Desk Specialist

Freeman Health System; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts to ...

Milestone payments with longevity of ?

Paid time off (PTO)

Extended Sick pay

Learning Center designated only forFre

Job summary

Freeman Health System is seeking a friendly receptionist to welcome patients, schedule appointments, and manage registrations. You will provide information, route calls, and support a positive, compliant patient experience across the Freeman Health System.

The role involves collecting payments, printing receipts, and verifying eligibility, ensuring smooth operations in a busy clinical environment with no weekends or holidays required.

Qualifications

• Strong customer service orientation and friendly demeanor.
• Excellent verbal and written communication skills.
• Knowledge of HIPAA regulations and patient privacy practices.

Responsibilities

• Schedule patient appointments and manage registrations accurately.
• Answer phone calls, greet visitors, and provide information.
• Collect payments and balance cash drawer; print receipts.
• Verify patient eligibility and maintain compliant documentation.

Skills

Customer service

Communication

HIPAA awareness

Tools

Medical office software

Job description

Freeman Health System is seeking a friendly receptionist to welcome patients, schedule appointments, and manage registrations. You will provide information, route calls, and support a positive, compliant patient experience across the Freeman Health System.

The role involves collecting payments, printing receipts, and verifying eligibility, ensuring smooth operations in a busy clinical environment with no weekends or holidays required.