Neurology Receptionist: Patient Experience Champion

Freeman Health System; USA; Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health, vision, dental insurance

Retirement with employer match

Wellness program with health insurance

Milestone payments with longevity

Paid time off (PTO)

Extended Sick pay

Learning Center designated for Freeman

Payroll deductions at Freeman venues

Zusammenfassung

Freeman Health System is seeking a friendly Receptionist to deliver a positive patient experience. The role includes scheduling appointments, answering phones, updating registrations, and providing information with respectful communication, ensuring HIPAA compliance and a compliant, smooth front-desk operation.

The full-time daytime schedule offers no weekends or holidays, with benefits starting on day one and opportunities to grow within a nonprofit health system serving multiple communities.

Qualifikationen

• Greet all customers, patients, vendors and visitors to the facility.
• Answer patient questions and provide directions when necessary.
• Register patients and ensure forms meet state/federal regulations including HIPAA.
• Collect payments and print receipts for patients.
• Count and balance cash drawer.
• Utilize medical office software to schedule new and follow-up appointments.
• Verify eligibility for services.

Aufgaben

• Schedule patient appointments and manage calendar bookings.
• Answer phone calls and provide courteous information.
• Update patient registrations with accurate data.
• Maintain a safe, welcoming environment for patients and staff.
• Perform other duties as assigned by the supervisor.

Kenntnisse

Customer service

Verbal communication

Cash handling

Attention to detail

HIPAA compliance

Tools

Medical office software

Jobbeschreibung

Freeman Health System is seeking a friendly Receptionist to deliver a positive patient experience. The role includes scheduling appointments, answering phones, updating registrations, and providing information with respectful communication, ensuring HIPAA compliance and a compliant, smooth front-desk operation.

The full-time daytime schedule offers no weekends or holidays, with benefits starting on day one and opportunities to grow within a nonprofit health system serving multiple communities.