Neurology Receptionist - Patient Experience

StartupNWA; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Retirement with employer match

Wellness program with discounts to  •

Milestone payments with longevity of  

Paid time off (PTO)

Extended Sick pay

Learning Center designated only for  

Payroll deduction at different  

Job summary

Freeman Health System seeks a receptionist to deliver a positive patient experience by scheduling appointments, answering calls, updating registrations, and guiding visitors. The role supports a safe, compliant environment and requires accurate cash handling and use of medical office software.

Responsibilities include greeting patients, answering questions, registering patients, collecting payments, and maintaining HIPAA-compliant records across daily operations.

Qualifications

• Greet all customers, patients, vendors and visitors to the facility.
• Answer patient questions and provide directions when needed.
• Register patients and ensure forms comply with HIPAA and regulations.
• Collect payments and print receipts for patients.
• Count and balance cash drawer and use scheduling software.

Responsibilities

• Greet all customers, patients, vendors, and visitors to the facility.
• Answer patient questions and aid with directions when necessary.
• Register patients and ensure documentation is compliant with HIPAA and applicable regulations.
• Collect payments and print receipts for patients.

Skills

Customer service

Phone etiquette

HIPAA compliance

Scheduling software

Tools

Medical office software

Job description

Freeman Health System seeks a receptionist to deliver a positive patient experience by scheduling appointments, answering calls, updating registrations, and guiding visitors. The role supports a safe, compliant environment and requires accurate cash handling and use of medical office software.

Responsibilities include greeting patients, answering questions, registering patients, collecting payments, and maintaining HIPAA-compliant records across daily operations.