Patient Experience Front Desk Specialist

Access Medical Clinic; Sylvester (GA); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Resumo da oferta

Access Medical Clinic is seeking a friendly Medical Receptionist to greet patients, manage appointments, and handle check-in/check-out with efficiency. You’ll coordinate scheduling, verify insurance, and maintain EMR records to support smooth clinic operations.

In this fast-paced role, strong multitasking, organizational, and customer service skills are essential. You’ll uphold HIPAA standards, assist with payments, and contribute to a positive patient experience.

Qualificações

• High school diploma or equivalent.
• Experience in a fast-paced, high-volume environment.
• Medical office or EMR experience preferrd.
• Strong multitasking, organizational, and computer skills.
• Customer service background.

Responsabilidades

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Conhecimentos

Customer service

Multitasking

Organizational skills

Computer skills

Formação académica

High school diploma

Ferramentas

EMR software

Descrição da oferta de emprego

Access Medical Clinic is seeking a friendly Medical Receptionist to greet patients, manage appointments, and handle check-in/check-out with efficiency. You’ll coordinate scheduling, verify insurance, and maintain EMR records to support smooth clinic operations.

In this fast-paced role, strong multitasking, organizational, and customer service skills are essential. You’ll uphold HIPAA standards, assist with payments, and contribute to a positive patient experience.