Patient Experience Specialist

Elizabethtown Community Hospital; Burlington (VT); On-site; USD 34,000 - 46,000; Full time

Job summary

UVM Health is seeking a Patient Service Specialist to support front-desk operations and patient flow in our clinic. You will greet patients, verify information, and coordinate with care teams to ensure smooth visits.

The role emphasizes friendly customer service, attention to detail, and administrative tasks in a clinical setting. A high school diploma is required, and previous patient-facing experience is preferred.

Qualifications

• H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.
• Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.

Responsibilities

• The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Skills

Customer service

Administrative support

Education

High School Diploma

Job description

UVM Health is seeking a Patient Service Specialist to support front-desk operations and patient flow in our clinic. You will greet patients, verify information, and coordinate with care teams to ensure smooth visits.

The role emphasizes friendly customer service, attention to detail, and administrative tasks in a clinical setting. A high school diploma is required, and previous patient-facing experience is preferred.