Patient Experience & Front Desk Specialist

Home Health; Burlington (VT); On-site; USD 38,000 - 48,000; Full time

Job summary

UVM Health in Burlington, VT seeks a Patient Service Specialist to support patients and care teams with friendly, accurate service in a busy clinic. You will handle front desk duties, phone calls, scheduling, and data entry to ensure smooth patient flow.

The role emphasizes compassionate communication, attention to detail, and teamwork across administrative and clinical staff. A high school diploma and proven customer service experience are required, with preference for healthcare setting

Qualifications

• HS diploma or equivalent required.
• Experience in clinical/administrative setting preferred.

Responsibilities

• Answer high volume calls from patients.
• Schedule ultrasounds and referrals.
• Enter data into chart.
• Check out patient and schedule follow-up.
• Cover front desk when needed.

Skills

Customer service

Data entry

Scheduling

Phone handling

Front desk

Education

High School Diploma or equivalent

Coursework in administrative or medical sciences

Job description

UVM Health in Burlington, VT seeks a Patient Service Specialist to support patients and care teams with friendly, accurate service in a busy clinic. You will handle front desk duties, phone calls, scheduling, and data entry to ensure smooth patient flow.

The role emphasizes compassionate communication, attention to detail, and teamwork across administrative and clinical staff. A high school diploma and proven customer service experience are required, with preference for healthcare setting