Patient Access & Front Desk Specialist

Tanner Health; Georgia; On-site; USD 17,000 - 22,000; Full time

Job summary

Tanner Medical Group in Georgia is seeking a front desk receptionist to serve as the first point of contact for patients. You will handle check-in and check-out, collect payments, post charges, and schedule follow-up visits.

Strong customer service and a professional demeanor are essential to succeed in a fast-paced healthcare environment and to assist patients with questions and requests as needed.

Qualifications

• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Ability to read and write legibly with spelling accuracy.

Responsibilities

• Handle check-in and check-out duties.
• Enter charges, collect deductibles and coinsurances, post payments, and schedule follow-up appointments.
• Assist with answering telephone, registering new patients and making appointments.
• Maintain a high level of customer service and accuracy.
• Communicate proactively and assist patients with questions and requests as necessary.

Skills

Customer service

Healthcare setting

Communication skills

Teamwork

Multitasking

Detail oriented

Computer skills

Professional demeanor

Education

High School Diploma or GED

Job description

Tanner Medical Group in Georgia is seeking a front desk receptionist to serve as the first point of contact for patients. You will handle check-in and check-out, collect payments, post charges, and schedule follow-up visits.

Strong customer service and a professional demeanor are essential to succeed in a fast-paced healthcare environment and to assist patients with questions and requests as needed.