Patient Experience Front Desk Specialist

Semmes Murphey; Memphis (TN); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Semmes Murphey Clinic is seeking a friendly front desk professional to create a seamless patient experience from arrival through checkout. This on-site, full-time role requires reliable transportation to multiple clinic locations and Monday–Friday hours (approximately 8:00 am to 4:30 pm).

You will verify demographics and insurance, schedule appointments, process payments, and coordinate with clinicians and staff while maintaining confidentiality and professional communication in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Customer service experience, preferably in a healthcare environment with insurance verification.
• Excellent interpersonal and communication skills.
• Ability to manage multiple responsibilities in a fast-paced setting.
• Maintains confidentiality and discretion.

Responsabilités

• Confirm patient demographic and insurance information in the electronic medical record.
• Schedule appointments for patients according to physician criteria.
• Accept co-payments and process real-time payments; provide receipts.
• Interact professionally with patients, financial counselors, nursing staff, and supervisors.
• Occasionally travel to satellite clinics to perform front desk functions.

Description du poste

Semmes Murphey Clinic is seeking a friendly front desk professional to create a seamless patient experience from arrival through checkout. This on-site, full-time role requires reliable transportation to multiple clinic locations and Monday–Friday hours (approximately 8:00 am to 4:30 pm).

You will verify demographics and insurance, schedule appointments, process payments, and coordinate with clinicians and staff while maintaining confidentiality and professional communication in a fast-paced