Patient Experience Front Desk Specialist

Carbon Health; Marlboro Township (NJ); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical, dental & vision coverage

401k retirement savings plans with employer match

Paid time off

Job summary

Carbon Health in Marlboro Township, NJ, is seeking a Medical Receptionist to be the first point of contact for patients in a busy clinic. Responsibilities include managing calls, scheduling appointments, and ensuring efficient operations.

The ideal candidate will have strong customer service skills and proficiency in Google Sheets and Excel. Benefits include medical coverage, paid time off, and a 401k plan.

Qualifications

• Minimum of 1-2 years of experience in a receptionist or customer service role.
• Experience in a medical or clinical setting is preferred.
• Strong phone etiquette and communication skills.

Responsibilities

• Serve as the first point of contact for patients, visitors, and callers.
• Manage a high volume of incoming phone calls.
• Schedule, confirm, and adjust patient appointments.

Skills

Customer service skills

Phone etiquette

Data entry

Multitasking

Tools

Google Sheets

Excel

Word

Job description

Carbon Health in Marlboro Township, NJ, is seeking a Medical Receptionist to be the first point of contact for patients in a busy clinic. Responsibilities include managing calls, scheduling appointments, and ensuring efficient operations.

The ideal candidate will have strong customer service skills and proficiency in Google Sheets and Excel. Benefits include medical coverage, paid time off, and a 401k plan.