Medical Receptionist - Full Time

Carbon Health; Eatontown (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Carbon Health is seeking a dedicated Medical Receptionist for our Eatontown, New Jersey location to be the first and last interaction with our patients. In this full-time role, you will greet patients, manage scheduling, verify insurance, and perform administrative tasks. Ideal candidates possess a high school diploma, a year of relevant experience, and the ability to multitask effectively.

Join us in ensuring quality healthcare access and making a positive impact through your work.

Qualifications

• 1 year of experience as a medical office receptionist in a fast-paced environment.
• Ability to stay calm under pressure.
• Typing speed of 30+ words per minute.

Responsibilities

• Greet patients and act as a resource.
• Schedule patients through different modalities.
• Verify insurance and collect copayments.

Skills

Medical insurance knowledge

Computer skills

Multitasking

Time management

Customer service experience

Education

High school diploma or equivalent

Tools

Google Suite

Job description

Medical Receptionist - Full Time

Carbon Health Eatontown, New Jersey, United States

About this position

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side‑by‑side to deliver innovation like our hands‑free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

What you’ll do

• Be the first and last interaction with our patients
• Greeting patients and acting as a resource
• Schedule patients through different modalities
• Introduce the Carbon app to patients
• Verify insurance and collect copayments
• Administrative work such as writing referrals and preparing lab paperwork
• Work collaboratively on projects with clinical leadership to enhance the patient experience

About you

• Able to remain focused and calm during stressful situations (high volume of patients that walk in and need to be registered, calling 911 and directing paramedics to patients that must be sent to the ER etc)
• Experience and familiarity with medical insurance (understanding of costs, deductibles, copays, coverage) preferred
• Computer skills required; working knowledge or willingness to learn Google Suite mandatory, and must type 30+wpm
• High school diploma or equivalent
• At least one (1) full year of direct experience as a medical office receptionist in a fast‑paced clinic, hospital, or similar healthcare setting or three (3) years of related customer‑service experience
• Must be able to multitask effectively; critical time management skills necessary
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike