Patient Concierge & Medical Front Desk (Part-Time)

Carbon Health; New Jersey; On-site; USD 20,664 - 27,552; Part time

Job summary

Carbon Health Green Brook, New Jersey, is seeking a Medical Receptionist for a part-time, fixed-term role. The receptionist will be the first point of contact for patients, managing calls, scheduling appointments, and handling billing and documentation with discretion.

Ideal candidates have 1–2 years of front-desk experience in a clinical setting, proficiency with Google Sheets, Excel, and Word, and excellent English communication.

Qualifications

• 1–2 years in receptionist/front-desk role; medical setting preferred.
• Proficiency with Google Sheets, Excel, and Word.
• Strong phone etiquette and professional communication.
• English proficiency (written and verbal).

Responsibilities

• Serve as the first point of contact for patients, visitors, and callers.
• Manage a high volume of calls and route messages.
• Schedule, confirm, and adjust patient appointments.
• Greet and check in patients; verify IDs and insurance.
• Maintain patient records using Sheets, Excel, and Word with accuracy.
• Coordinate patient flow in a busy clinic and minimize wait times.
• Process payments and co-pays per clinic procedures.
• Handle sensitive patient information with confidentiality.
• Perform general administrative tasks to support clinic operations.
• Prioritize and multitask in a fast-paced environment.
• Assist with correspondence (emails, faxes, mail).
• Support other reception and admin duties during fixed term.

Skills

Phone etiquette

Customer service

Multitasking

English proficiency

Data entry

Tools

Google Sheets

Excel

Word

Job description

Carbon Health Green Brook, New Jersey, is seeking a Medical Receptionist for a part-time, fixed-term role. The receptionist will be the first point of contact for patients, managing calls, scheduling appointments, and handling billing and documentation with discretion.

Ideal candidates have 1–2 years of front-desk experience in a clinical setting, proficiency with Google Sheets, Excel, and Word, and excellent English communication.