Medical Receptionist

Carbon Health; New Jersey; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401k retirement savings plans with ER

Paid time off

Paid sick leave

Life & Disability Insurance

Job summary

Carbon Health in Somerset, New Jersey is hiring a Medical Receptionist to be the friendly first contact for patients and visitors. You will manage calls, schedule appointments, verify information, maintain records, process payments, and support clinic operations in a fast-paced setting.

Ideal candidates have 1–2 years' front-desk or clinical reception experience, proficiency with Google Sheets, Excel and Word, and a patient-focused, detail-oriented approach to ensure smooth patient flow and

Qualifications

• 1–2 years of receptionist/front-desk experience, medical setting preferred.
• Proficiency with Google Sheets, Excel and Word for data entry and records.
• Strong phone etiquette and patient-facing communication.

Responsibilities

• Serve as the first point of contact for patients, visitors and callers.
• Schedule, confirm, and adjust patient appointments using PM systems.
• Verify identification and insurance information, complete forms accurately.
• Maintain patient records with high accuracy and confidentiality.

Skills

Phone etiquette

Multitasking

Data entry

Customer service

Scheduling

Tools

Google Sheets

Excel

Word

Job description

Medical Receptionist

Carbon Health Somerset, New Jersey, United States

About this position

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we've created lies in Carbon Health's custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That's why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

What You'll Do

• Serve as the first point of contact for patients, visitors, and callers, providing courteous and professional assistance at all times
• Manage a high volume of incoming phone calls, using excellent phone etiquette to route calls, take messages, and answer general inquiries
• Schedule, confirm, and adjust patient appointments using practice management systems and office tools
• Greet and check in patients, verify identification and insurance information, and ensure all required forms are completed accurately
• Maintain and update patient records and logs using Google Sheets, Excel, and Word with a high level of accuracy and confidentiality
• Coordinate patient flow in a busy clinic, communicating effectively with clinical and support staff to minimize wait times
• Collect and process payments, co-pays, and billing information in accordance with clinic procedures
• Handle sensitive patient information in compliance with privacy and confidentiality standards
• Perform general administrative tasks such as scanning, filing, printing, and document preparation to support clinic operations
• Prioritize and multitask effectively in a fast-paced environment, managing competing demands while maintaining attention to detail
• Assist with incoming and outgoing correspondence, including emails, faxes, and mailed documents
• Support other reception and administrative duties as assigned to ensure the smooth running of the clinic during the fixed term

Qualifications

• Minimum of 1-2 years of experience in a receptionist, front-desk, or customer service role; experience in a medical or clinical setting is preferred
• Proficiency with Google Sheets, Excel, and Word for data entry, record-keeping, and basic reporting
• Strong phone etiquette and communication skills, with the ability to handle a high volume of calls professionally
• Demonstrated customer service skills with a patient, empathetic, and professional demeanor
• Proven ability to multitask, prioritize, and work efficiently in a fast-paced, busy clinic environment
• High level of accuracy and attention to detail in data entry, scheduling, and documentation
• Ability to maintain confidentiality and handle sensitive patient information appropriately
• Strong organizational skills and the ability to follow established processes and procedures
• Comfort working 10 hour shifts, with flexibility to adapt to changing clinic needs
• Able to work Monday, Wednesday, and one weekend day every other weekend.

BENEFITS

• Medical, dental & vision coverage, effective first day of employment
• Health Savings Account & Flexible Savings Account option for health care & dependent care
• Paid time off, paid sick leave
• 401k retirement savings plans with employer match
• Life & Disability Insurance