Patient Experience Front Desk Specialist

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC is seeking an Employee Health clerical specialist to support daily office operations. You will greet the public, route calls, distribute mail and schedule meetings, ensuring smooth workflow across the department.

The role requires good English communication, basic computer skills, and reliable team collaboration. No prior experience required; training provided in a busy hospital environment.

Qualifications

• Ability to read, write, and speak English proficiently.
• Strong interpersonal communication and customer service skills.
• Knowledge of medical terminology preferred but not required.

Responsibilities

• Greets the public and directs them to appropriate contacts.
• Receives and conveys messages and routes telephone calls.
• Distributes incoming and outgoing mail and packages.
• Coordinates travel requests and meeting schedules.
• Maintains office supplies and records; supports finance/budget tasks as needed.
• Computerizes data for easy retrieval and communicates with Personnel Department about status changes.

Skills

Reading

Writing

Speaking English

Interpersonal skills

Medical terminology knowledge

Education

High School Diploma or Equivalent

Tools

Computers

Multi-line telephones

Copiers

Calculators

Job description

Cape Fear Valley Medical Center in Fayetteville, NC is seeking an Employee Health clerical specialist to support daily office operations. You will greet the public, route calls, distribute mail and schedule meetings, ensuring smooth workflow across the department.

The role requires good English communication, basic computer skills, and reliable team collaboration. No prior experience required; training provided in a busy hospital environment.