Patient Experience Front Desk Specialist

Fayette Chamber of Commerce; Fayetteville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Fayette Chamber of Commerce is seeking a Patient Service Representative to support clinic operations, greet patients, process check-ins, verify demographics, and handle phone inquiries. This role emphasizes accuracy, courtesy, and HIPAA compliance in daily tasks.

You will schedule appointments, collect payments including co-pays, and coordinate with physicians and administration while maintaining a clean front desk and orderly waiting area.

Qualifications

• High School diploma or equivalent is required.
• Two to four years of experience in the health care industry preferred.

Responsibilities

• Greet patients and visitors with a smile.
• Enter and update patient demographics in all systems.
• Complete insurance verifications for all patients.
• Schedule appointments and obtain referral information.
• Collect co-payments and balances due at check-in.
• Answer phones with professional communication.
• Maintain front desk and assist with documents.
• Ensure HIPAA compliance in handling patient information.

Skills

Effective communication

Teamwork oriented

Initiative

Proficient computer skills

Ethical conduct

Proficient typing skills

Education

High School diploma or equivalent

Job description

The Fayette Chamber of Commerce is seeking a Patient Service Representative to support clinic operations, greet patients, process check-ins, verify demographics, and handle phone inquiries. This role emphasizes accuracy, courtesy, and HIPAA compliance in daily tasks.

You will schedule appointments, collect payments including co-pays, and coordinate with physicians and administration while maintaining a clean front desk and orderly waiting area.