Patient Experience Coordinator — Front Desk (Part-Time)

ExperCare Urgent Care & Occupational Medicine; Fayette (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

ExperCARE is seeking a Part-Time Patient Engagement Coordinator (Medical Receptionist) to join our Fayette, AL clinic. The role focuses on greeting patients, registering information, verifying insurance, answering calls, collecting payments, and scheduling follow-ups to maintain smooth clinic operations.

The ideal candidate is customer-focused, organized, and able to multitask in a fast-paced environment. CPR certification is preferred, and a willingness to obtain it is acceptable.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

CPR Certification

Job description

ExperCARE is seeking a Part-Time Patient Engagement Coordinator (Medical Receptionist) to join our Fayette, AL clinic. The role focuses on greeting patients, registering information, verifying insurance, answering calls, collecting payments, and scheduling follow-ups to maintain smooth clinic operations.

The ideal candidate is customer-focused, organized, and able to multitask in a fast-paced environment. CPR certification is preferred, and a willingness to obtain it is acceptable.