Patient Experience Front Desk Specialist

Tri-State Orthopaedic Surgeons; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tri-State Orthopaedic Surgeons is seeking a Front Desk employee to support the Business Office Manager. The role involves checking patients in and out, ensuring proper paperwork, and maintaining accurate patient records. Regular attendance is essential.

Position is Full-Time, Monday–Friday 08:30am–05:00pm with some Saturdays required. Responsibilities include greeting patients, registering information, protecting confidentiality, scheduling appointments, processing payments, and maintaining

Qualifications

• Effective interpersonal and oral communication skills.
• Ability to work efficiently and accurately in a fast-paced environment.
• Should have some degree of computer proficiency.
• Flexibility to work between 6:30am and 6:30pm, as well as some Saturdays.

Responsibilities

• Greet on-site patients and visitors warmly and professionally.
• Register patients (check-in/out) and update personal, insurance, and demographic information.
• Protect patients' rights by maintaining confidentiality of information.
• Schedule or reschedule appointments following established procedures.
• Process and collect patient payments for copays, balances, DME, and form requests.
• Maintain operations by following policies and opening/closing procedures.

Skills

Interpersonal communication

Accuracy & efficiency

Computer proficiency

Flexibility

Job description

Tri-State Orthopaedic Surgeons is seeking a Front Desk employee to support the Business Office Manager. The role involves checking patients in and out, ensuring proper paperwork, and maintaining accurate patient records. Regular attendance is essential.

Position is Full-Time, Monday–Friday 08:30am–05:00pm with some Saturdays required. Responsibilities include greeting patients, registering information, protecting confidentiality, scheduling appointments, processing payments, and maintaining