Patient Experience Front Desk Specialist

Orthopaedic Solutions Management; Gainesville (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Full-time opportunities

Career growth

Job security

Job summary

Orthopaedic Solutions Management in Gainesville, FL is seeking a friendly front desk receptionist to manage patient check-in/out, collect co-pays and co-insurance, verify insurance, and schedule follow-up appointments and tests. The role requires a High School Diploma and at least 2 years of medical office experience.

You will prepare daily paperwork, handle payments, scan documents, and help patients with tablets and forms.

Qualifications

• High School Diploma required.
• 2 years experience in a medical environment.

Responsibilities

• Check in/out patients, collect co-pays and balances.
• Verify insurance and obtain card on file.
• Schedule follow-up appointments, testing and injections.
• Prepare paperwork at start/end of clinic day.
• Batch daily collections and reconcile tickets.
• Print financial agreements and obtain signatures.
• Upload imaging and prepare next day paperwork.
• Inform zone leads of issues to ensure quick resolution.
• All other duties as assigned.

Education

High School Diploma

Job description

Orthopaedic Solutions Management in Gainesville, FL is seeking a friendly front desk receptionist to manage patient check-in/out, collect co-pays and co-insurance, verify insurance, and schedule follow-up appointments and tests. The role requires a High School Diploma and at least 2 years of medical office experience.

You will prepare daily paperwork, handle payments, scan documents, and help patients with tablets and forms.