Therapy Front Desk Specialist: Welcoming Patients & Scheduling

Tri-State Orthopaedic Surgeons; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tri-State Orthopaedic Surgeons is seeking a Therapy Office Receptionist to manage front-desk operations for the therapy department in Evansville, IN. The role entails patient check-in/out, data entry, and coordination of appointments with attention to confidentiality and accuracy.

The position is full-time (40 hours) with shifts between 8:00am and 4:30pm, including some Saturdays, supporting smooth patient flow and billing processes in a fast-paced practice.

Qualifications

• Effective interpersonal and oral communication skills.
• Ability to work efficiently and accurately in a fast-paced environment.
• Strong aptitude to learn multiple computer systems.

Responsibilities

• Greet and assist on-site patients and visitors.
• Register patients at check-in/out and update personal/insurance/demographic information.
• Protect patient confidentiality and comply with privacy requirements.
• Schedule/reschedule appointments per procedures.
• Process and collect patient copays, balances, DME, and form requests.
• Maintain operations by following policies and opening/closing procedures.

Skills

Interpersonal communication

Efficient handling

Computer systems proficiency

Job description

Tri-State Orthopaedic Surgeons is seeking a Therapy Office Receptionist to manage front-desk operations for the therapy department in Evansville, IN. The role entails patient check-in/out, data entry, and coordination of appointments with attention to confidentiality and accuracy.

The position is full-time (40 hours) with shifts between 8:00am and 4:30pm, including some Saturdays, supporting smooth patient flow and billing processes in a fast-paced practice.