Patient Experience Front Desk Specialist

Southeastern Cardiology Associates; Columbus (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

4-day work week

Medical, Dental, Vision insurance

Long-Term Disability

$25,000 Basic Life Insurance

Paid Holidays

PTO 80 hrs/yr

401k matching

VIP Status at locations

Uniform discounts

Job summary

Southeastern Cardiology Associates is seeking a Front Desk Representative in Columbus, GA. You will be the first and last impression for patients, handling check-ins, co-pays, and insurance verification with professionalism and HIPAA compliance.

The role requires strong communication, EMR proficiency, and the ability to handle fluctuating tasks across departments. This full-time position offers a 4-day workweek, competitive benefits, and opportunities to grow within the office.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills required.
• Basic knowledge of medical insurance required.
• Proficient with Microsoft Office and EMR systems.
• Ability to adapt to unpredictable situations and float between positions.

Responsibilities

• Greet patients at check-in and check-out in a welcoming manner.
• Collect predetermined co-payments and verify demographics.
• Scan and confirm insurance and demographic information at each visit.
• Balance payments at end of day and maintain records.
• Keep waiting area and restrooms clean and stocked throughout the day.
• Coordinate scheduling of follow-ups and in-office testing; reschedule as needed.

Skills

MS Office

Medical insurance basics

Verbal & written communication

EMR systems

Adaptability

Flexibility/float roles

Independent work

Education

High school diploma or GED

Job description

Southeastern Cardiology Associates is seeking a Front Desk Representative in Columbus, GA. You will be the first and last impression for patients, handling check-ins, co-pays, and insurance verification with professionalism and HIPAA compliance.

The role requires strong communication, EMR proficiency, and the ability to handle fluctuating tasks across departments. This full-time position offers a 4-day workweek, competitive benefits, and opportunities to grow within the office.