Patient Experience Front Desk Specialist

Select Medical; Castle Rock (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical plan

401(k) retirement with company match

Job summary

Select Medical in Castle Rock, CO is seeking a Patient Service Specialist to greet patients, register them, and manage appointments. You will handle front desk duties and contribute to a positive patient experience at our outpatient PT center.

The role requires a High School diploma (or GED) and ideally 1 year of front desk experience, with healthcare background a plus. This is a full-time, on-site position with benefits and a clear path to mentorship and growth.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and inform them about visit expectations and upcoming appointments.
• Schedule patient appointments in person and by phone.
• Maintain communication with attorneys, insurers, translation services, market ops, and business development teams.
• Collect co-pays, manage payer approvals, and handle insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical in Castle Rock, CO is seeking a Patient Service Specialist to greet patients, register them, and manage appointments. You will handle front desk duties and contribute to a positive patient experience at our outpatient PT center.

The role requires a High School diploma (or GED) and ideally 1 year of front desk experience, with healthcare background a plus. This is a full-time, on-site position with benefits and a clear path to mentorship and growth.