Patient Experience Front Desk Specialist

NextCare Urgent Care; Carrollton (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) Plan

Paid time off

Job summary

NextCare Urgent Care in Carrollton, TX is seeking an energetic Medical Front Office Receptionist to greet patients, collect data, and manage front desk operations in a fast-paced clinic. You will enter patient and insurance information into the EMR system, schedule and coordinate patient flow, and ensure smooth daily operations.

The role requires at least two years of experience in a front office setting within healthcare, and proficiency with Windows-based software.

Qualifications

• Minimum two years experience in registration or front office in a physician's office, hospital emergency department or urgent care setting.
• Typing and computer proficiency in Windows based software.

Responsibilities

• Obtain personal and insurance data from the patient and inputs information into EMR system.
• Monitors the flow of patients, including placing patients into rooms as needed.
• Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepares daily deposit, reconciliation, and daily statistical information.
• Answers telephone utilizing quality customer service skills.
• Notifies Clinic Manager of any patient or employee safety concerns.
• Maintains established policies and procedures, quality assurance program, safety, and infection control standards.

Skills

Customer service

Multi-tasking

Prioritization

Critical thinking

Education

High school diploma or GED

Tools

EMR system

Windows-based software

Job description

NextCare Urgent Care in Carrollton, TX is seeking an energetic Medical Front Office Receptionist to greet patients, collect data, and manage front desk operations in a fast-paced clinic. You will enter patient and insurance information into the EMR system, schedule and coordinate patient flow, and ensure smooth daily operations.

The role requires at least two years of experience in a front office setting within healthcare, and proficiency with Windows-based software.