Patient Experience Front Desk Specialist

St. Mary's Health Care System; Athens (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Mary's Health Care System in Athens, GA is seeking a full-time front office specialist to support a busy medical practice.

You will greet patients, verify insurance, collect demographic information, enter data into the EMR, answer calls, and assist with scheduling and checkout. Proficiency with computers, EMR familiarity, and knowledge of medical terminology are essential; training is provided.

Qualifications

• High school diploma or GED required.
• Minimum 1 year front office and/or medical records experience in physician office or similar setting.
• Must be able to use a computer and be familiar with Medical Office programs including EMR systems.
• Basic knowledge of Microsoft Office and internet applications required.
• Basic knowledge of medical terminology required.
• Excellent interpersonal and customer service skills.

Responsibilities

• Greet and assist all patients and visitors.
• Secure accurate insurance and demographic information from the patient to be entered into computer system.
• Answer and route incoming telephone calls as needed.
• Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments.
• Perform medical records duties such as filing, scanning and send outs as required.

Skills

Front office

Customer service

Interpersonal communication

Medical terminology

Education

High school diploma or GED

Tools

EMR systems

Microsoft Office

Internet applications

Job description

St. Mary's Health Care System in Athens, GA is seeking a full-time front office specialist to support a busy medical practice.

You will greet patients, verify insurance, collect demographic information, enter data into the EMR, answer calls, and assist with scheduling and checkout. Proficiency with computers, EMR familiarity, and knowledge of medical terminology are essential; training is provided.