Patient Experience Coordinator (Medical Front Desk)

St. Mary's Health Care System

Athens (GA)

On-site

USD 32,000 - 42,000

Full time

2 days ago

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Job summary

St. Mary's Health Care System is seeking a friendly front desk/medical office assistant for a full-time day shift in Athens, GA.

You will greet patients, collect insurance and demographic information, handle calls, assist with scheduling, and support medical records duties such as filing and scanning. The ideal candidate has at least 1 year of front office or medical records experience, proficient computer skills, and familiarity with EMR systems (Meditech preferred).

Qualifications

Education: High school graduate or GED equivalent.
Experience: Minimum of 1 year front office and/or medical records experience in physician office or similar setting.
Must be able to use a computer and be familiar with Medical Office programs including EMR systems.
Basic knowledge of Microsoft Office and internet applications required.
Must possess excellent interpersonal and customer service skills.
Bilingual preferred.

Responsibilities

Greet and assist all patients and visitors.
Secure accurate insurance and demographic information from patients.
Answer and route incoming telephone calls.
Assist with patient check out and scheduling of diagnostic procedures or future appointments.
Perform medical records duties such as filing, scanning and send outs as required.