Patient Experience Front Desk & Scheduling Specialist

ATI Health; Greenville, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

ATI Health in Greenville, SC is seeking a Front Desk Receptionist to deliver in-clinic customer service. You will greet patients and visitors, assist with scheduling and intake, and handle at-service payments and paperwork.

The role requires strong communication and computer skills, familiarity with office equipment, and a professional, welcoming demeanor. Healthcare or outpatient experience is a plus.

Qualifications

• High School Diploma required.
• Associate's degree in Healthcare or related field preferred.
• Prior outpatient medical setting experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet and welcome patients, physicians, and other visitors.
• Manage scheduling, intake, and check-in processes.
• Collect patient co-pays.
• Make outbound calls to schedule new and existing patients.
• Answer inbound calls from the Access Management Team and coordinate scheduling.
• Perform clerical duties such as filing, photocopying, transcribing and faxing.
• Ensure reception area is tidy and presentable.

Skills

Customer service

Verbal communication

Written communication

Office equipment

MS Office

Education

High School Diploma

Associate's degree in Healthcare or related field

Tools

Microsoft Office Suite

Job description

ATI Health in Greenville, SC is seeking a Front Desk Receptionist to deliver in-clinic customer service. You will greet patients and visitors, assist with scheduling and intake, and handle at-service payments and paperwork.

The role requires strong communication and computer skills, familiarity with office equipment, and a professional, welcoming demeanor. Healthcare or outpatient experience is a plus.