Patient Experience Front Desk - Optical Office

Optometric Management Group; St. Clairsville (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) and company match

Health insurance

Dental insurance

Supplemental insurance

Job summary

Optometric Management Group's St Clairsville Eye Care in Saint Clairsville, OH is hiring a Front Desk Receptionist to provide warm, professional patient service and support front desk operations in a fast-paced optical setting.

The role handles greeting patients, check-in, scheduling, insurance verification, payments, and coordination with clinical staff. This full-time position requires strong communication, multitasking, and basic computer skills, with a neat appearance.

Qualifications

• Experience in a medical office or optical setting preferred.
• Strong customer service and communication skills required.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and professional appearance are important.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.

Skills

Medical/optical office experience

Customer service

Communication skills

Multitasking

Basic computer skills

Attention to detail

Professional appearance

Job description

Optometric Management Group's St Clairsville Eye Care in Saint Clairsville, OH is hiring a Front Desk Receptionist to provide warm, professional patient service and support front desk operations in a fast-paced optical setting.

The role handles greeting patients, check-in, scheduling, insurance verification, payments, and coordination with clinical staff. This full-time position requires strong communication, multitasking, and basic computer skills, with a neat appearance.