Optical Front Desk & Patient Concierge

Optometric Management Group; Cincinnati (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and supplemental保险

Job summary

White Oak Vision is seeking a friendly, organized Front Desk Receptionist to join our Cincinnati practice. The role supports front desk operations and optical sales, delivering an excellent patient experience in a fast-paced environment.

You will greet and check in patients, answer phones, schedule appointments, verify insurance, collect payments, and maintain accurate records while coordinating with clinical staff to keep the workflow efficient.

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.
• Professional appearance and positive attitude.
• 401(k) and company match.
• Health, dental, and supplemental insurance.

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Organizational skills

Professional appearance

Positive attitude

Basic computer skills

Office systems familiarity

Job description

White Oak Vision is seeking a friendly, organized Front Desk Receptionist to join our Cincinnati practice. The role supports front desk operations and optical sales, delivering an excellent patient experience in a fast-paced environment.

You will greet and check in patients, answer phones, schedule appointments, verify insurance, collect payments, and maintain accurate records while coordinating with clinical staff to keep the workflow efficient.