Patient Experience Front Desk Specialist

OMG VISION; Miamisburg (OH); On-site; USD 23,000 - 26,000; Full time

Job summary

Miamisburg Vision Care is looking for a Front Desk Receptionist to join our team in Miamisburg, OH. This full-time non-exempt position supports front desk operations and optical sales, ensuring a smooth patient experience in a fast-paced environment.

Responsibilities include greeting patients, scheduling, verifying information and insurance, and coordinating with clinical staff to maintain efficiency. Previous medical/optical office experience is preferred and strong customer service is

Qualifications

• Experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Office systems

Job description

Miamisburg Vision Care is looking for a Front Desk Receptionist to join our team in Miamisburg, OH. This full-time non-exempt position supports front desk operations and optical sales, ensuring a smooth patient experience in a fast-paced environment.

Responsibilities include greeting patients, scheduling, verifying information and insurance, and coordinating with clinical staff to maintain efficiency. Previous medical/optical office experience is preferred and strong customer service is