Patient Experience & Front Desk Coordinator (Part-Time)

Northwestern Memorial Healthcare; Crystal Lake (IL); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Memorial Healthcare in Crystal Lake is seeking a part-time Patient Service Representative to provide exemplary customer service and support to patients. The role involves checking patients in and out of appointments, collecting payments, and ensuring excellent communication with guests.

This position requires a high school diploma or equivalent, and values a positive attitude with priority on customer service. Experience in healthcare is preferred, and benefits include tuition reimbursement, loan forgiveness, and more.

Qualifications

• Must demonstrate a positive customer service attitude and patience.
• Experience in a healthcare setting is preferred.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Check patients in and out of appointments.
• Communicate effectively with patients and guests.
• Collect co-payments and manage cash drawer.

Skills

Customer service

Communication

Bilingual

Education

High school diploma or GED equivalent

Bachelor’s degree (preferred)

Job description

Northwestern Memorial Healthcare in Crystal Lake is seeking a part-time Patient Service Representative to provide exemplary customer service and support to patients. The role involves checking patients in and out of appointments, collecting payments, and ensuring excellent communication with guests.

This position requires a high school diploma or equivalent, and values a positive attitude with priority on customer service. Experience in healthcare is preferred, and benefits include tuition reimbursement, loan forgiveness, and more.