Patient Services Coordinator - Part Time

Northwestern Memorial Healthcare; Lake Bluff (IL); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

Northwestern Memorial Healthcare is seeking a part-time Patient Service Representative located at the Lake Bluff Immediate Care Center. This role requires 24 hours a week, with responsibilities including patient check-in/out, appointment scheduling, and information collection. Ideal candidates will have a high school diploma and some customer service experience.

The position emphasizes excellent communication and customer service skills, along with the flexibility to float to other clinics. Competitive benefits, including tuition reimbursement and 401(k) matching, are offered.

Qualifications

• Zero to two years of experience in a customer service position.
• Effective communication skills to interact with patients and guests.
• Preferred knowledge of medical terminology.

Responsibilities

• Greet patients and guests, confirming their identity and visit information.
• Complete check-in/check-out functions as directed.
• Collect co-payments and assist with payment processing.
• Schedule appointments as necessary.

Skills

Customer service

Communication

Bilingual

Education

High school diploma or GED equivalent

Bachelor’s degree

Job description

Northwestern Memorial Healthcare is seeking a part-time Patient Service Representative located at the Lake Bluff Immediate Care Center. This role requires 24 hours a week, with responsibilities including patient check-in/out, appointment scheduling, and information collection. Ideal candidates will have a high school diploma and some customer service experience.

The position emphasizes excellent communication and customer service skills, along with the flexibility to float to other clinics. Competitive benefits, including tuition reimbursement and 401(k) matching, are offered.