Patient Experience Front Desk Coordinator - Medical Office

Paycom; Prospect (CT); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

Flexible spending account

Employee assistance program

Job summary

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator to join our Prospect Care Center. You will be the first point of contact, scheduling visits, greeting patients, and handling calls with empathy.

Proficiency with Epic EMR, strong communication, and 2+ years of medical front desk experience preferred. We offer competitive pay and full-time hours, Monday through Friday, with benefits.

Qualifications

• High School Diploma or GED.
• 2+ years of medical front desk/scheduling experience.
• Experience with EMR systems; Epic preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient demographics and insurance information.
• Answer incoming calls and document messages in EMR.
• Monitor provider schedules and assist with insurance authorizations.
• Ensure accurate records and high-quality patient experience.

Skills

Verbal & written communication

Customer service

Problem solving

Scheduling

Team player

Education

High School Diploma or GED

Tools

Epic EMR

Microsoft Office

Job description

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator to join our Prospect Care Center. You will be the first point of contact, scheduling visits, greeting patients, and handling calls with empathy.

Proficiency with Epic EMR, strong communication, and 2+ years of medical front desk experience preferred. We offer competitive pay and full-time hours, Monday through Friday, with benefits.